Behind the Scenes in Customer Service

Matthew Mendoza, Speaker

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Listen in for a behind the scenes look of what it is like to be a Barista at Starbucks. You’ll hear a little bit about pretty much everything. The topic is introduced by a brief walk through of what a shift consists of. About halfway through, it transitions into some of the negatives or so called pet peeves that I have. Lastly, a few tips are given on how to have the best experience as a customer!